Privacy Policy
Last Updated: [Current Date]
Kiraz Cosmetics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mykiraz.com and make purchases from our online store. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personal Information
We collect information that you provide directly to us when you:
- Create an account on our website
- Make a purchase or attempt to make a purchase
- Subscribe to our newsletter or marketing communications
- Contact us for customer support
- Participate in surveys, contests, or promotions
- Leave product reviews or comments
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card numbers, billing address)
- Account credentials (username, password)
- Purchase history and preferences
- Product reviews and feedback
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages viewed and time spent on pages
- Clickstream data
- Device identifiers
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending you order confirmations and shipping notifications
- Manage your account and provide customer service
- Send you marketing communications (with your consent) about products, promotions, and special offers
- Improve our website, products, and services
- Personalize your shopping experience
- Detect and prevent fraud and abuse
- Comply with legal obligations and enforce our terms of service
- Respond to your inquiries and requests
- Conduct research and analytics
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
- Payment processors
- Shipping and fulfillment companies
- Email service providers
- Website hosting and analytics services
- Customer service platforms
- Marketing and advertising partners
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Payment Information
All payment transactions are processed through secure payment gateways. We do not store your complete credit card information on our servers. Payment information is encrypted and transmitted securely to our payment processors in accordance with PCI DSS standards.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided in the “Contact Us” section below.
8. Marketing Communications
If you have subscribed to our newsletter or marketing communications, you can opt-out at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Contacting us directly at the email address provided below
- Updating your preferences in your account settings
9. Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website, you consent to the transfer of your information to these countries.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Kiraz Cosmetics
Email: info@husseinissa.art
Website: https://mykiraz.com
For residents of the European Union, you also have the right to lodge a complaint with your local data protection authority.
